PLEASE NOTE: Most items will ship within one business day. However, PHOENIX GAMES is not a warehouse. We are a local Game Shop that also sells online. The larger your order, the more likely it is that we will have to order portions from our distributor. We have GREAT Distributors, and they provide us with a tremendous amount of real time inventory status. This allows us to estimate Delivery times. HOWEVER THESE ARE ESTIMATES. Occasionally a distributor will suffer a delay which will cause a delay in delivering your order. As of 2/1/08 we have delivered within our estimated delivery time 99.7% of orders placed

ORDERS SHIP WHEN ALL ITEMS ARE AVAILABLE if you wish to have your items shipped as they become availabe there is a $15.00 fee go here to pay that fee

SHIPPING SURCHARGES apply to items that are particuliarly heavy or unusually lage or bulky. This surcharge will apply to FREE SHIPPING as well.
As of 2/1/08 we have 79 items that have this surcharge (Out of 12,000 items) We appreciate your understanding